Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Hangry Joe's ("Hangry Joe's," "we," "us," or "our"), the operator of the website hangryjoesfood.click. This agreement governs your access to and use of all content, features, functionality, and services offered on or through our Site, including online food ordering, menu browsing, promotional offers, and any other related services (collectively, the "Services").

By accessing the Site, creating an account, placing an order, or otherwise using any portion of the Services, you represent and warrant that:

• You are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater;
• You have the legal authority, capacity, and right to enter into these Terms;
• You will use the Services only for lawful purposes and in compliance with these Terms;
• All information you provide to us is accurate, current, and complete.

If you are accessing or using the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, "you" and "your" will refer to that entity.

2. Description of Services

Hangry Joe's operates an online food ordering and information platform located at hangryjoesfood.click. Through this Site, we provide customers with the ability to:

• Browse our menu of food and beverage offerings;
• Place orders for pickup, delivery, or dine-in (where applicable);
• Create and manage a customer account;
• Receive promotional offers, coupons, and loyalty rewards;
• Contact our customer service team;
• Access nutritional and allergen information about our products;
• Review our locations, hours of operation, and contact details.

We reserve the right, in our sole discretion, to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

Product availability, pricing, and menu items are subject to change without notice and may vary by location. We make no guarantee that any particular item, promotion, or feature will be available at any given time. Images displayed on the Site are for illustrative purposes only and may not precisely represent the actual product delivered or served.

3. User Accounts and Registration

Certain features of our Site, including the ability to place orders and track order history, may require you to register for a user account. When creating an account, you agree to:

• Provide accurate, current, and complete registration information;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your password and account credentials confidential and secure;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any security breach.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that your account credentials have been compromised, that you have violated these Terms, or for any other reason at our sole discretion. You may not transfer, sell, or assign your account to any third party without our prior written consent.

4. User Obligations and Prohibited Activities

As a condition of your access to and use of the Services, you agree to comply with all applicable federal, state, and local laws and regulations, including but not limited to those of the United States and the state in which you are located. You further agree that you will not:

• Use the Site or Services for any fraudulent, deceptive, or unlawful purpose;
• Submit false, misleading, or inaccurate information in connection with any order, account registration, or communication;
• Use automated tools, bots, scrapers, or similar mechanisms to access, collect data from, or interact with the Site without our express written permission;
• Attempt to gain unauthorized access to any portion of the Site, our servers, databases, or any systems connected to the Site;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software underlying the Site;
• Transmit any viruses, malware, ransomware, spyware, or any other malicious code through or in connection with the Site;
• Harass, threaten, defame, or otherwise engage in harmful conduct toward our employees, contractors, or other users;
• Post or transmit any content that is obscene, offensive, discriminatory, hateful, or otherwise objectionable;
• Infringe upon or violate the intellectual property rights, privacy rights, or any other rights of Hangry Joe's or any third party;
• Use the Services to send unsolicited commercial communications (spam);
• Circumvent, disable, or interfere with security-related features of the Site;
• Create multiple accounts for the purpose of abusing promotions, discounts, or loyalty programs;
• Resell, redistribute, or commercially exploit the Services or any content obtained through the Services without our prior written consent;
• Violate any applicable export control laws or regulations of the United States.

Violation of any of the foregoing prohibitions may result in the immediate termination of your access to the Services, and we reserve the right to pursue all available legal remedies against you.

5. Ordering, Payment Terms, and Pricing

When you place an order through our Site, you are making an offer to purchase the selected items subject to these Terms and any additional terms displayed at the time of your order. We reserve the right to accept or decline any order at our discretion.

5.1 Pricing and Taxes

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without notice. Applicable federal, state, and local sales taxes, as well as any applicable service fees or delivery charges, will be calculated and added to your total at checkout. You are responsible for all charges associated with your order, including applicable taxes and fees.

5.2 Payment Methods

We accept major credit and debit cards and any other payment methods displayed on the Site at the time of checkout. By submitting your payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your selected payment method.

We use industry-standard encryption and security measures to protect your payment information. However, we are not liable for any unauthorized access to payment information resulting from circumstances beyond our reasonable control.

5.3 Order Confirmation and Cancellations

Upon successful placement of your order, you will receive an order confirmation via email or through the Site. It is your responsibility to review the confirmation for accuracy. Orders may not be canceled or modified once they have been accepted and preparation has begun. If you believe an error has occurred, please contact us immediately at [email protected].

5.4 Refunds and Disputes

All sales are generally final. Refunds may be issued at our sole discretion in cases where an order was materially incorrect, the food was unsafe or of unacceptable quality, or other circumstances we deem appropriate. Any refund requests must be submitted within twenty-four (24) hours of order delivery or pickup. We reserve the right to offer a replacement order or store credit in lieu of a monetary refund.

6. Food Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information for our menu items. However, our food is prepared in a kitchen environment where common allergens — including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish — may be present. We cannot guarantee that any menu item is completely free from any allergen. Customers with severe food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to discuss their needs. Hangry Joe's shall not be liable for any adverse reactions resulting from undisclosed allergen sensitivities or cross-contamination in our preparation environment.

7. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and compilation of the Site (collectively, "Content"), is the exclusive property of Hangry Joe's or its content suppliers and is protected by United States copyright law, trademark law, and other applicable intellectual property laws and international treaties.

The Hangry Joe's name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of Hangry Joe's. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site for your personal, non-commercial use only. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use any Content for commercial purposes without our express prior written consent;
• Remove or alter any copyright, trademark, or other proprietary notices from any Content;
• Frame or mirror any portion of the Site on any other website or application.

Any unauthorized use of the Content or the Site terminates this license immediately. We reserve all rights not expressly granted in these Terms.

8. User-Generated Content

To the extent that the Site allows you to submit, post, or share reviews, comments, photos, suggestions, feedback, or other content ("User Content"), you grant Hangry Joe's a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from such User Content in any media format, in connection with operating and promoting our business.

You represent and warrant that your User Content does not infringe upon the rights of any third party and that you have all necessary rights to grant the foregoing license. We reserve the right, but not the obligation, to review, edit, or remove any User Content at our sole discretion.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated herein by reference. Our Privacy Policy describes how we collect, use, store, and disclose information about you in connection with the Services. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy. We encourage you to review our Privacy Policy carefully.

To the extent applicable, our data practices comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, and with the Federal Trade Commission Act (FTC Act) and other applicable federal and state consumer protection laws.

10. Disclaimers and "As-Is" Basis

11. Limitation of Liability

12. Indemnification

You agree to defend, indemnify, and hold harmless Hangry Joe's, its owners, officers, directors, employees, agents, licensors, service providers, and affiliates from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your access to or use of the Site or Services;
• Your violation of these Terms;
• Your violation of any applicable law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any User Content you submit, post, or transmit through the Site;
• Any fraudulent, negligent, or willful misconduct by you.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

13. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Hangry Joe's. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of any third-party sites or services. We do not warrant or endorse any third-party sites or services. We strongly encourage you to review the terms and privacy policies of any third-party sites you visit. Your interactions with third parties found on or through the Site are solely between you and the applicable third party.

To the extent we partner with third-party delivery platforms or logistics services, please note that such platforms operate under their own terms of service and privacy policies. Hangry Joe's is not responsible for the acts or omissions of any third-party delivery partner, including late or failed deliveries, order handling after pickup, or data practices of such platforms.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to these Terms, the Site, or the Services (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Hangry Joe's primary business operations are located, without regard to any conflict of law principles that would require the application of the laws of a different jurisdiction.

Subject to the dispute resolution provisions set forth in Section 15 below, you consent to the exclusive jurisdiction of the federal and state courts located within the applicable state of Hangry Joe's business operations for the resolution of any disputes not subject to arbitration. You waive any objection to the laying of venue in such courts and any objection that such courts are an inconvenient forum.

To the extent that any federal consumer protection laws apply — including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) — such laws shall apply to our Services and your use thereof. If you are a California resident, additional rights may be available to you under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and the California Privacy Rights Act, as well as the California Consumer Legal Remedies Act (Cal. Civ. Code § 1750 et seq.) and other applicable California statutes.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") informally by contacting Hangry Joe's at [email protected] with a detailed description of the Dispute and your proposed resolution. We will attempt to respond and resolve the matter within thirty (30) calendar days of receipt of your notice.

15.2 Binding Arbitration

If the Dispute cannot be resolved informally within thirty (30) days, you and Hangry Joe's agree that any Dispute shall be resolved through final, binding arbitration administered by a recognized arbitration body under its applicable rules, except as set forth in Section 15.4 below. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitration shall take place at a location mutually agreed upon by the parties, or if the parties cannot agree, at a location reasonably convenient to both parties. If the value of the relief sought is $10,000 or less, the arbitration may, at your election, be conducted entirely by telephone, online, or based solely on written submissions.

15.3 Class Action Waiver

YOU AND HANGRY JOE'S EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both you and Hangry Joe's waive any right to a jury trial. You agree that you may bring claims against Hangry Joe's only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

15.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Nothing in this Section shall be construed to limit either party's right to seek such relief in court.

16. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or Services. We may terminate or suspend your access to the Site and Services, with or without cause, and with or without notice, effective immediately, for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Conduct that we believe is harmful to other users, third parties, or our business interests;
• Suspected fraudulent, abusive, or illegal activity;
• Requests by law enforcement or government authorities;
• Technical, security, or operational reasons;
• Cessation of our business operations.

Upon termination, your right to use the Site and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, ownership and intellectual property provisions, warranty disclaimers, indemnification obligations, and limitations of liability. Termination of your access to the Services does not relieve you of any obligations or liabilities incurred prior to such termination.

17. Changes to These Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on the Site prior to the changes taking effect.

Your continued access to or use of the Site after any changes become effective constitutes your binding acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must discontinue use of the Site and Services immediately.

We may also, in the future, offer new services, features, or tools through the Site. Such new features shall also be subject to these Terms as amended from time to time.

18. Force Majeure

Hangry Joe's shall not be liable for any failure or delay in performance of its obligations under these Terms arising from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions or regulations, embargoes, fire, flood, earthquakes, power outages, internet or telecommunications failures, labor disputes, or supply chain disruptions. In the event of a force majeure event, we will make reasonable efforts to resume normal operations as soon as practicable.

19. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be deemed severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, which shall remain in full force and effect. The unenforceable provision shall be replaced by an enforceable provision that, to the greatest extent possible, achieves the same economic and legal effect as the original provision.

20. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Site, constitute the entire agreement between you and Hangry Joe's regarding your use of the Site and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

The failure of Hangry Joe's to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Hangry Joe's. A waiver on one occasion shall not be construed as a waiver of any other occasion.

21. No Third-Party Beneficiaries

These Terms are for the sole benefit of you and Hangry Joe's and our respective heirs, successors, and permitted assigns. Nothing in these Terms, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

22. Assignment

You may not assign, delegate, or transfer your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this Section shall be null and void. Hangry Joe's may freely assign or transfer these Terms, or any of its rights or obligations hereunder, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. These Terms shall be binding upon and inure to the benefit of the parties hereto and their respective permitted successors and assigns.

23. Electronic Communications

By using the Site and Services, you consent to receiving electronic communications from us, including emails, text messages, in-app notifications, and other electronic messages. You agree that all notices, disclosures, agreements, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us directly. However, you acknowledge that certain transactional or account-related communications are necessary for the provision of the Services and may not be subject to opt-out.

24. Accessibility

Hangry Joe's is committed to ensuring that our Site is accessible to all individuals, including those with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 to the extent reasonably practicable. If you experience difficulty accessing any portion of our Site, please contact us at [email protected] and we will make reasonable efforts to assist you.

25. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to contact us for any purpose described herein, please reach out to us using the following contact details:

We endeavor to respond to all inquiries within five (5) business days. For urgent matters related to food safety or order issues, please allow us to prioritize your communication accordingly.