Privacy Policy

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Introduction and Who We Are

Welcome to Hangry Joe's. We are a food business operating in the United States, committed to protecting the privacy and personal information of our customers, website visitors, and anyone who interacts with our digital and physical services. This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

For the purposes of this Privacy Policy, "Hangry Joe's," "we," "us," or "our" refers to the business operating under the name Hangry Joe's. Our primary contact information for privacy-related matters is as follows:

We encourage you to contact us at any time if you have questions, concerns, or requests related to your personal information and how we handle it. Our team is dedicated to responding to privacy-related inquiries in a timely and transparent manner.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through the following channels:

• Our website located at hangryjoesfood.click and any associated subdomains or microsites
• Online food ordering systems, reservation systems, or any digital platforms we operate or use
• Email communications, newsletters, and promotional materials we send to you
• Social media profiles and interactions with our official social media accounts
• In-store or over-the-phone interactions where personal information is collected
• Third-party platforms or services that link to or integrate with our website
• Customer loyalty programs, contests, surveys, or promotional campaigns we conduct

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked to or from our website. We encourage you to review the privacy policies of any third-party platforms you visit, as we have no control over their practices.

3. Information We Collect

We collect various types of information depending on how you interact with us. The categories of information we collect are described in detail below.

3.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our newsletter, or otherwise contact us, we may collect the following types of personal identification information:

• Full Name: Your first and last name as provided when registering or placing an order
• Email Address: Used for order confirmations, account management, and marketing communications
• Phone Number: Used for order updates, delivery coordination, or customer service follow-up
• Mailing and Delivery Address: Required for food delivery orders or promotional mailings
• Billing Information: Payment card details processed securely through third-party payment processors (we do not store full card numbers)
• Date of Birth: Where collected for age verification or loyalty program purposes
• Username and Password: If you create an account on our website

3.2 Order and Transaction Data

When you place an order with us, we collect information about the transaction, including:

• Items ordered, quantities, and special instructions
• Order history and frequency of purchases
• Payment method type (e.g., credit card, debit card, digital wallet)
• Transaction amounts and dates
• Delivery or pickup preferences and instructions
• Promotional codes or discounts applied

3.3 Usage Data and Website Interaction

When you visit our website, we automatically collect certain technical and behavioral data about how you interact with our site. This includes:

• IP Address: Your internet protocol address used to determine approximate geographic location
• Browser Type and Version: Information about the web browser you are using
• Operating System: The operating system running on your device
• Pages Visited: The specific pages and sections of our website you access
• Referring URL: The website or link that directed you to our site
• Time Spent on Pages: How long you spend on individual pages
• Clickstream Data: The sequence of pages you visit during a session
• Search Queries: Search terms entered into our website's search functionality
• Date and Time of Visits: Timestamps of when you access our website

3.4 Device Information

We collect information about the devices you use to access our website and services, including:

• Device type (desktop, laptop, tablet, smartphone)
• Device identifiers (where applicable and permitted by law)
• Screen resolution and display settings
• Mobile network information (carrier, connection type)
• Location data (general geographic location based on IP address; precise location only with your explicit consent)

3.5 Cookie and Tracking Technology Data

We use cookies and similar tracking technologies to collect data about your browsing behavior on our website. For detailed information about the specific cookies we use, please refer to our Cookie Policy. In general, we collect:

• Session identifiers to maintain your login state
• Preference settings you have selected on our website
• Shopping cart contents and saved items
• Analytics data about how you navigate our website
• Advertising interaction data (where applicable)

3.6 Communications Data

When you communicate with us directly — whether by email, phone, social media, or through our contact forms — we may retain records of those communications, including:

• The content of messages and inquiries you send us
• Your contact details as provided in communications
• Records of complaints, feedback, and customer service interactions
• Survey responses and reviews you submit

3.7 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Third-party food delivery platforms (such as DoorDash, Uber Eats, Grubhub, or similar services)
• Social media platforms if you engage with our social media content or log in using social media credentials
• Analytics providers that supply aggregated demographic or behavioral data
• Advertising partners who share data about your interactions with our advertisements
• Public databases or records that supplement our customer data

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. The specific purposes are described below.

4.1 Providing and Managing Our Services

The primary reason we collect your personal information is to provide you with the food ordering, delivery, and customer service experience you expect. Specifically, we use your information to:

• Process and fulfill your food orders, whether for delivery or pickup
• Create and manage your customer account
• Coordinate delivery with third-party delivery partners
• Send you order confirmations, receipts, and status updates
• Process payments and manage billing
• Respond to your customer service inquiries and resolve complaints
• Manage loyalty program memberships or points (where applicable)

4.2 Analytics and Service Improvement

We use data about how you use our website and services to understand what works well and what can be improved. This includes:

• Analyzing website traffic patterns and user behavior to optimize our site's design and functionality
• Understanding which menu items are most popular and making data-driven decisions about our offerings
• Monitoring technical performance and identifying errors or bugs on our website
• Conducting market research and customer satisfaction analysis
• Developing new products, services, and features based on customer preferences

4.3 Marketing and Promotional Communications

With your consent where required by applicable law, we may use your information to:

• Send you promotional emails, newsletters, and special offers about our food and services
• Notify you about seasonal promotions, new menu items, or exclusive deals
• Display personalized advertisements on our website or third-party platforms
• Conduct targeted marketing campaigns based on your order history and preferences
• Run contests, sweepstakes, or other promotional activities

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your orders and account.

4.4 Legal Compliance and Safety

We may use your information to comply with our legal obligations, including:

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government agencies, courts, or law enforcement authorities
• Preventing, detecting, and investigating fraud, unauthorized transactions, or security incidents
• Protecting the rights, property, and safety of Hangry Joe's, our customers, and the public
• Enforcing our Terms of Service and other agreements

4.5 Business Operations and Administration

We also use personal information for internal business administration purposes, including:

• Maintaining accurate business records and financial accounts
• Training staff and improving customer service quality
• Conducting internal audits and compliance reviews
• Managing our technology infrastructure and cybersecurity
• Evaluating or carrying out mergers, acquisitions, or business restructuring activities

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own marketing purposes. However, we do share your information with trusted third parties in the following circumstances.

5.1 Service Providers and Business Partners

We work with third-party companies and individuals who assist us in operating our business and delivering our services. These service providers are given access to your personal information only to the extent necessary to perform their services and are contractually obligated to protect your information. Our service providers include:

• Payment Processors: Companies that process credit card and digital payment transactions on our behalf (e.g., Stripe, Square, or similar processors)
• Delivery Partners: Third-party delivery services that fulfill food delivery orders on our behalf
• Cloud Hosting and Technology Providers: Companies that host our website, databases, and digital infrastructure
• Email and Marketing Platforms: Services we use to send email communications and manage marketing campaigns
• Analytics Providers: Companies such as Google Analytics that help us analyze website traffic and user behavior
• Customer Support Tools: Platforms we use to manage customer service communications
• Loyalty and Rewards Programs: Third-party providers that manage our customer loyalty offerings

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other parties when we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other lawful request
• Protect and defend the legal rights of Hangry Joe's
• Prevent or investigate fraud, security incidents, or illegal activities
• Protect the personal safety of our customers, employees, or the general public

5.3 Business Transfers

In the event that Hangry Joe's is involved in a merger, acquisition, sale of assets, bankruptcy proceeding, or other business reorganization, your personal information may be transferred to the acquiring entity or successor business as part of that transaction. We will notify you of any such change in ownership or control and your choices regarding your personal information, as required by applicable law.

5.4 Advertising and Analytics Partners

We may share certain data — typically anonymized or aggregated — with advertising networks and analytics partners to help us deliver targeted advertisements and understand our audience. Where such sharing involves personal information, we will do so in compliance with applicable privacy laws, including providing appropriate opt-out mechanisms as required by California law under the CCPA/CPRA.

5.5 With Your Consent

In circumstances not described above, we will share your personal information with third parties only with your explicit consent. You have the right to withdraw your consent at any time.

6. Data Security

Hangry Joe's takes the security of your personal information seriously. We implement a range of technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

6.1 Technical Safeguards

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Secure Payment Processing: Payment card information is processed through PCI DSS-compliant payment processors; we do not store full card numbers on our systems
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need
• Firewalls and Intrusion Detection: We maintain network security systems to detect and prevent unauthorized access
• Regular Security Assessments: We conduct periodic security audits and vulnerability assessments of our systems

6.2 Administrative Safeguards

• Employee training on data privacy and security best practices
• Clear policies governing the handling and protection of personal information
• Confidentiality agreements with employees and contractors who handle personal data
• Incident response procedures in the event of a data breach

6.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable federal and state data breach notification laws. Notification will be made in the timeframe and manner prescribed by law, and we will provide information about the nature of the breach and steps you can take to protect yourself.

7. Your Privacy Rights

Depending on your state of residence within the United States, you may have a variety of rights regarding your personal information. We are committed to honoring these rights as required by applicable law.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions under California law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: Under the CPRA, you have the right to opt out of the "sale" or "sharing" of your personal information as defined under California law. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use or disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your rights.

7.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, we offer the following rights to all customers and website visitors:

• Right to Access: You may request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe.
• Right to Correction: If your personal information is inaccurate or incomplete, you may request that we update or correct it. You may also update your account information directly through your online account settings.
• Right to Deletion: You may request that we delete your personal information. We will honor such requests where not precluded by legal or legitimate business obligations.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where our processing of your personal information is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Opt-Out of Marketing: You may opt out of marketing communications at any time using the unsubscribe mechanism in our emails or by contacting us directly.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected]
• Website: hangryjoesfood.click

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your records. We may ask you to provide additional verification information to protect against fraudulent requests. We will respond to verifiable consumer requests within 45 days as required by California law (with possible extensions of an additional 45 days where reasonably necessary).

8. Cookie Policy Overview

Our website uses cookies and similar tracking technologies such as web beacons, pixel tags, and local storage to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including maintaining your session, remembering items in your cart, and enabling secure login
• Performance and Analytics Cookies: Help us understand how visitors interact with our website, including which pages are most visited and where users encounter errors
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience
• Advertising and Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

You can manage your cookie preferences through your browser settings or through any cookie consent tool we provide on our website. Please note that disabling certain cookies may affect the functionality of our site. For full details about the cookies we use, please review our Cookie Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data destruction policies. In some cases, we may retain anonymized or aggregated data for longer periods for statistical and research purposes, where such data can no longer be used to identify you.

10. Children's Privacy

Hangry Joe's does not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete that information from our records. This commitment is consistent with our obligations under the Children's Online Privacy Protection Act (COPPA).

If you are a parent or legal guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

We further encourage all parents and guardians to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through our website without parental permission.

11. International Data Transfers

Hangry Joe's is based in the United States and our primary data processing activities take place within the United States. However, because we use third-party service providers that may operate internationally, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

When your personal information is transferred outside of the United States, we take appropriate steps to ensure that it receives an adequate level of protection consistent with this Privacy Policy and applicable law. These steps may include:

• Entering into data processing agreements with our service providers that include appropriate data protection clauses
• Ensuring service providers are certified under recognized privacy frameworks where applicable
• Conducting due diligence on the data protection practices of third-party partners operating internationally

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to any other countries where our service providers operate, as described in this Privacy Policy.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery applications, and other external services. These links are provided for your convenience and do not constitute an endorsement of those third parties or their practices. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly encourage you to review the privacy policy of every website you visit. Examples of third-party services you may encounter through our website include:

• Social media platforms (Facebook, Instagram, Twitter/X, TikTok)
• Third-party food delivery platforms (DoorDash, Uber Eats, Grubhub)
• Google Maps or similar mapping services embedded on our site
• Payment gateways and processors
• Review platforms (Yelp, Google Reviews)

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and we do not currently alter our data collection practices in response to DNT browser signals. We will continue to monitor developments in DNT standards and update our practices accordingly.

California residents may also utilize the Global Privacy Control (GPC) signal as a means of opting out of the sale or sharing of personal information under the CPRA. Where we detect a GPC signal from your browser, we will treat it as a request to opt out of the sale or sharing of your personal information to the extent required by California law.

14. Your California Privacy Rights (Shine the Light Law)

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits California residents who have provided personal information to a business to request certain information regarding the business's disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year.

If you are a California resident and would like to make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request." We will respond to your request within the timeframe required by law.

15. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time. Changes to this Privacy Policy will be effective as of the date indicated at the top of the revised policy. When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:

• Posting a prominent notice on our website at hangryjoesfood.click
• Sending an email notification to the email address associated with your account
• Displaying an alert or pop-up notice when you next visit our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any revisions constitutes your acceptance of the updated Privacy Policy.

16. How to File a Complaint

If you have concerns about how we have handled your personal information and are not satisfied with our response to your inquiry, you may have the right to file a complaint with a relevant regulatory authority.

16.1 Filing a Complaint with Hangry Joe's

We encourage you to contact us first so that we can address your concerns directly and promptly. Please reach out to us at:

• Email: [email protected]
• Website: hangryjoesfood.click

16.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you may contact the following authorities:

17. Contact Us

If you have any questions, comments, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries in a timely and thorough manner.

This Privacy Policy was last updated on May 28, 2026. All previous versions of this Privacy Policy are superseded by this document.